21 February 2009

Configuring Email Notification channel in Service Manager

Extremely straightforward and simple.

  • Logon to your Service Manager Console
  • Go to the Administration space and expand the Administration -> Notification node
  • Click on the Channels node
  • On the Middle pane, select Email Notification Channel and click the Edit link on the right pane
  • This will launch the Email Notification Settings window
  • Tick on the Enable e-mail notifications checkbox. Click on the Add button to launch the Add SMTP Server window
  • Input your mail server settings and click OK.
  • Enter the Return Address and click OK again to save your settings and now you have added your email notification channel.