02 November 2009
I have never had problems with the installation until today. Somehow I encountered installation error when I tried to install SLD v2.0 on my customer's POC environment today. I kept getting error when the installer tries to "Adding Site Template"
The bad part is, no installation log files were created that enables me to do detailed troubleshooting. Fine !
Finally found a way to do that, using command prompt type the following command to launch the installer to output the installation log
msiexec /i serviceleveldashboard_x64.msi /L*V install.log
Installation still fails but this time, I have an Install.log file to TROUBLESHOOT !!!
I scrolled down to the potential error and found this !
Action 16:16:59: ADDSITETEMPLATE. Adding Site Template...
MSI (s) (3C:F0) [16:16:59:113]: Executing op: CustomActionSchedule(Action=ADDSITETEMPLATE,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Common Files\microsoft shared\Web Server Extensions\12\BIN\STSADM.EXE" -o addtemplate -filename "C:\Program Files\Service Level Dashboard 2.0\SLD_SiteTemplate.stp" -title ServiceLevelDashboard)
MSI (s) (3C:D0) [16:16:59:118]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI69E8.tmp, Entrypoint: CAQuietExec
CAQuietExec: Access denied.
Looks like I have permission errors. (Don't we all do, duh ? lol) Though the account that I use is already a Domain Administrator somehow I did a workaround. I use the Run As Administrator option to execute the installer and the installation were successful and I am less stressful !
Apparently it's my bad after all. I forgot to turn on agent proxying for this servers since they are DC's & Exchange Servers.
Thanks to an entry from the product team, it helped me solved my problem.
Basically, we need to turn on agent proxying for each of the DCs & Exchange Servers. To be safe, restart the Health Service ( aka System Center Management) on the agents. So far, my Event Viewer looks good and fingers crossed, hope that my monitoring data flows in as well ... gulp
(Oh yea, just checked a minute ago, they came in ... hurray ! I just love OpsMgr)