Sometimes when you tried to install Service Level Dashboard 2.0 (SLD) on your existing OpsMgr R2 infrastructure only to end up being frustrated of constant failing without anything hints. It couldn't help with the installer not leaving any log files for us to troubleshoot.
I have never had problems with the installation until today. Somehow I encountered installation error when I tried to install SLD v2.0 on my customer's POC environment today. I kept getting error when the installer tries to "Adding Site Template"
The bad part is, no installation log files were created that enables me to do detailed troubleshooting. Fine !
Finally found a way to do that, using command prompt type the following command to launch the installer to output the installation log
msiexec /i serviceleveldashboard_x64.msi /L*V install.log
Installation still fails but this time, I have an Install.log file to TROUBLESHOOT !!!
I scrolled down to the potential error and found this !
Action 16:16:59: ADDSITETEMPLATE. Adding Site Template...
MSI (s) (3C:F0) [16:16:59:113]: Executing op: CustomActionSchedule(Action=ADDSITETEMPLATE,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Common Files\microsoft shared\Web Server Extensions\12\BIN\STSADM.EXE" -o addtemplate -filename "C:\Program Files\Service Level Dashboard 2.0\SLD_SiteTemplate.stp" -title ServiceLevelDashboard)
MSI (s) (3C:D0) [16:16:59:118]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI69E8.tmp, Entrypoint: CAQuietExec
CAQuietExec:
CAQuietExec: Access denied.
Looks like I have permission errors. (Don't we all do, duh ? lol) Though the account that I use is already a Domain Administrator somehow I did a workaround. I use the Run As Administrator option to execute the installer and the installation were successful and I am less stressful !
Apparently it's my bad after all. I forgot to turn on agent proxying for this servers since they are DC's & Exchange Servers.
Thanks to an entry from the product team, it helped me solved my problem.
Basically, we need to turn on agent proxying for each of the DCs & Exchange Servers. To be safe, restart the Health Service ( aka System Center Management) on the agents. So far, my Event Viewer looks good and fingers crossed, hope that my monitoring data flows in as well ... gulp
(Oh yea, just checked a minute ago, they came in ... hurray ! I just love OpsMgr)
With great excitement, I wish to share with you folks out there that Service Manager 2010 Beta 2 is available for download.
So what will I be excited about with this version compared to the previous Beta1 and also the CTP2 version that I have been playing with.
- Self Service Portal
- Problem Management
- Self Service Software Provisioning
Additional information is available in the product team's blog site:
http://blogs.technet.com/servicemanager/archive/2009/10/02/service-manager-beta-2-has-shipped.aspx
Within this site, you can get the link that will direct you to Microsoft Connect site which lets you to download this exciting product for your evaluation.
Now enjoy ... I know I will enjoy my time with this product as I have been for the previous versions.
It has been announced that System Center Data Protection Manager 2010 (DPM 2010) Beta is available for download.
Overview of this exciting product is available in the product site
http://www.microsoft.com/systemcenter/dataprotectionmanager/en/us/2010beta-overview.aspx
Within this link, you can also download and try it out at:
http://go.microsoft.com/?linkid=9686964
My immediate interest is to see how DPM2010 provides backup/restore of Hyper-V R2 virtual machines that runs on Clustered Shared Volumes (CSV) ...
This TechNet webcast demonstrate how Service Manager 2010 can integrate with Operations Manager 2007 R2 to import Service Maps such as your Messaging Application, Directory Services, Web Portal application and more ... into Service Manager and lets you extend information like Service Owner, Users who uses the service/application, incidents & change requests for the service and more.
This lets you as the IT Service Manager to be able to view the CI relationship of the infrastructure that supports the service and at the same time lets you assess the business impact shall the IT service fails and also helps you perform activities like root cause analysis and more ... in summary, Service Maps lets you have a visualization on your IT Services and able to quickly assess the business impact of the service so that you will be able to perform quick remediation activities to bring back the service up ASAP.
Enough talk ... enjoy ....
http://edge.technet.com/Media/Managing-Applications-with-Service-Maps-in-System-Center-Service-Manager-2010/
