05 May 2009

Test Drive System Center Service Manager

Eager to try and see how the upcoming System Center Service Manager looks like?

Well then please go and have a try at the Hands On Lab for Service Manager


The scenarios in this lab will demonstrate an overview of a Microsoft System Center Service Manager installation and initial configuration, covering the following topics:
  • Installing Service Manager
  • Importing data from Active Directory,System Center Configuration Manager, and data and alerts from Operations Manager 2007 SP1 and above
  • Configuring User Roles within Service Manager
  • Manually adding users that were not imported from Active Directory
  • Creating several templates, configuring initial parameters, creating queues, lists, and groups, and then creating a management pack to save any custom objects
  • Installing Service Manager in a production environment in a scenario where Service Manager is installed on four computers
Enjoy !