If you install your Web Console on a server which is not an RMS, chances are you might get hit with this issue.
When you try to access the Web Console, you will be asked to enter your credentials even though you have configured your Web Console IIS settings access as Integrated Windows Authentication.
You will notice after entering your credentials 3 times, your web browser will show
“You do not have have permission to view this directory or page”
To resolve this:
- Launch the Active Directory Users And Computers MMC Snap-In
- Open the Computer Object for the Web Console server,
- Click on the Delegation tab
Check the “Trust this computer for delegation to any service (Kerberos only)”
Try to access your web browse and it should work now