07 December 2008

System Center Service Manager Beta 1 - Software Requirements

I got to say that the moment I looked through the Hardware and Software Requirement for Service Manager, I was pretty shocked at the Software Requirements. Everything is x64 !!!!! ... Nevertheless, I come to accept that the way to go is 64 bit and have no serious qualms on this.

Basically, in Service Manager we have 4 main components in it being:
  1. Service Manager Management Server - Contains the main software component of a Service Manager installation. You can use the Management Server to manage incidents, changes, users and tasks
  2. Configuration Management Database (CMDB) - The database that containts the Service Manager Configuration Items (CI) information fron the IT Enterprise
  3. Service Manager Console - The UI component that is used by the analyst and the helpdesk administrator to perform Service Manager function such as incidents, change and tasks. This commponent is automatically installed on the Management Server. You can also install additional Service Manager Console on other computers
  4. Data Warehouse - (Optional) This is the server and the database that provides long term storage of business data to be used for reporting
and here would be the system requirement for each of the components

Service Manager Management Server

  • 64-bit edition of Windows Server 2008 Standard OR the 64-bit edition of Windows Server 2008 Enterprise
  • Microsoft .NET Framework version 3.5 with SP1*

Service Manager Console
  • 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
  • 64-bit version of Windows Server 2003 Standard with SP1 or the 64-bit version of Windows Server 2003 Enterprise with SP1
  • The 64-bit edition of Windows Vista
  • Microsoft .NET Framework version 3.5 with SP1

CMDB and Data Warehouse

  • The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
  • The 64-bit version of SQL Server 2008
  • SSRS component of SQL Server 2008